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TERMS, CONDITIONS, & EVENT GUIDELINES

SAFER SPACE GUIDELINES​

We use the word "safer" to acknowledge that safety is relative: not everyone feels safe under the same conditions.

 

Our spaces are for all self-identifying women, including lesbian, bi, queer or questioning women, trans women, non-binary/genderfluid people wishing to access a women-centered space, and for those whose gender identity includes woman some or all of the time. Our spaces are inclusive of women of color, older women, women with disabilities, and folks preferring to identify in gender-neutral terms. 

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In order to enable us to come together and celebrate ourselves, there are a few ground rules to ensure that everyone feels as welcome and comfortable as possible at all times.

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If you feel unsafe at any point, or witness any problematic behavior, please let our event staff know.

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Age limit

Participants must be 21 years old.

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Pronouns
A pronoun is how you refer to someone, for example using she or they. Please ask people what their pronouns are if you are meeting them for the first time. Use their correct pronouns, even if the words are unfamiliar to you. If you make a mistake and refer to someone with the wrong pronoun, apologize and move on.

Assumptions
Don’t make assumptions about someone’s identity and think about the ways that people from minority groups may be impacted in different ways by the issues you discuss. Be aware that your experiences are not necessarily the same as everybody else in the room. Be aware of any position and privileges you may bring regarding for example your race, your class, your gender identity, your ability or your age.  Ask questions respectfully, and understand that no one is required to share information about their identities or experience(s).

Oppressive Behavior
Racism, sexism, classism, homophobia, biphobia, transphobia, ableism, fatphobia, ageism or discrimination on basis of ethnicity, immigration status, or religious, cultural, and/or spiritual beliefs, or any other kind of oppressive behavior is unacceptable and will be challenged. Please do not use slurs that are not yours to use: e.g if you are white do not use racial slurs, even if you are being critical of them. Please give a choice for people to interact without having to talk if they don’t want to.

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Sexual Harassment
There is a zero tolerance policy to sexual harassment. This means no unwanted touching, so please make sure you have consent before engaging in any physical contact with someone. This also means no wolf whistling or catcalling, and no inappropriate sexual comments or sexually based jokes, songs or taunts.

Space to Speak
Please be aware that it may be difficult for those belonging to marginalized groups or minority groups to participate in discussions. Be mindful of the space you take. If you have spoken on several occasions, make sure that you are giving space for other to participate; try to give less confident and quieter people a chance to speak.

 

API – Assume Positive Intent

Not everyone comes in with the same set of experiences and knowledge, so assume that people have good intent. Please have positive intent yourself, and be accountable for the impact of your actions and words as well.

 

Community-First

Roam is a space where we expect attendees to take into account the needs and comfort levels of others, and not just prioritize our own experiences or points-of-view. We believe that community is about treating each other respectfully, caring for one another, inviting each other in, and holding each other up.

Social Media
Everything in our safer spaces guidelines also extends to social media platforms

Safer Spaces

EVENT POLICIES

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  • Only registered event participants, volunteers, and staff are allowed on festival grounds, including designated camping areas and annexed spaces. Please respect that your non-registered husband, partner, friend, child, and/or aquaintance is not allowed for legal/liability reasons and because their presence may violate our Safe Space policy. 

  • Park in designated areas. Absolutely NO PARKING in Shuttle Zone, emergency vehicle EMS corridor, and designated staff /vendor parking areas. 

  • Please do not leave personal bikes or demo bikes unattended without being locked. We are not responsible for damaged or stolen bikes, equipment, or personal belongings. 

  • No demo bikes may be taken or ridden outside of designated ride areas. We select trail routes and shuttle drop-off locations to ensure bikes are returned within a reasonable time frame. Please do not take a demo bike out ALL DAY - it is unfair to paying festival participants who may want to try the same bike. There are several local bike shops that have rental fleets. 

  • Ride Guides are VOLUNTEERS, not professional guides. Please treat them with respect and patience.

  • At the campground, fire must be contained – in a fire pit, grill, or another safe place. A burn ban may be in effect in dry conditions - this will be strictly enforced when applicable.

  • Respect campground quiet hours of 10PM-8AM.

  • No generators or amplified music at the campground between 9PM-8AM.

  • Please be sure that garbage makes it into a receptacle and that recyclable items are recycled! 

  • Do not remove or damage your wristband.  

  • No unauthorized vending – only registered vendors may sell goods or services on festival grounds.  

  • No smoking - including e-cigarettes & vape pens.

  • Festival goers must abide by all local, state, and federal laws. NO ALCOHOL OR DRUG SALES will be tolerated anywhere on the festival site or annexed properties. 

  • No Pets. "Service Animals" as defined by the Americans with Disabilities Act will be allowed. "Emotional Support" animals and "Pets" ARE NOT covered under the ADA and therefore WILL NOT be allowed. All service animals must be registered with Festival ADA Services and be given festival credentials. Service animals must be physically restrained at all times, and it must remain with the person it provides service to at all times

 

All registered participants are subject to our Event Policies and event organizers reserve the right to eject/excuse any individual from event grounds (including annexed spaces).

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Event Policies

TERMS & CONDITIONS

 

By purchasing a ticket you acknowledge that you have read the ticket information and the event policies and agree to the terms and conditions. You also acknowledge that terms, conditions, and policies are subject to change.

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WAITLIST, TRANSFERS, & REFUND POLICY

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WAITLIST

  • GET ON THE WAITLIST! Our waitlist is your only hope of getting into the festival once we've sold out. Be sure to register your entire group individually as we release waitlisted tickets one at a time.

  • The waitlist will open up if festival passes sell out after Phase 4.

  • Please leave your email address AND phone number so we can double-notify you should a ticket become available. Also, typos happen.

  • When a ticket becomes available, you will have 24 hours to register. Once this time frame has passed, your spot will automatically be released to the next person on the waitlist. We cannot re-release you a ticket if you miss your registration window.

 

TRANSFERS

  • Up to 48 hours prior to the festival a registered pass holder can transfer their ticket to another participant. No registration transfers to another event.

  • No transfers within 48 hours of the festival start date.

  • See our transfer refund policy below

 

TRANSFER-REFUNDS & NO REFUNDS

  • Transfer refund: Don't have anyone to transfer your pass to? Contact us about transferring your registration to a waitlisted party.

  • If a waitlisted person is able to register into your open spot, we can refund your registration less Eventbrite fees. If we are unable to register someone off the waitlist, we cannot offer you a refund for any reason.

  • Transfer-refund period ends 7 days prior to festival start, after which, we do not offer refunds.

  • No refunds. We understand illness, injury, or family emergencies do happen. While we’ll always want to help, please be ready for our policies to still apply.

 

I have more questions, who do I contact?

Please be sure to fully look over details on our website, including the specific details for this event (don't forget to browse our comprehensive FAQ while you're there). Still have questions? Please email us at hello@thisisroam.com

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All service processing and Eventbrite fees are non-refundable. The show goes on rain or shine. Where events are held at outdoor venues, the risk of inclement weather is assumed by the Customer. Events may be held regardless of weather conditions, rain or shine, as determined by event organizers.

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The Roam Collective LLC (DBA Roam Events)
RELEASE OF LIABILITY, WAIVER OF CLAIMS, 
ASSUMPTION OF RISK AND INDEMNITY AGREEMENT

Please read and be certain you understand the implications of signing. The Roam Collective LLC will be hereby referred as Roam Events for the remainder of this form. Assumption of Risk Associated with participating in ROAM FEST taking place in Knoxville, TN May 4-7, 2023, Fruita, CO Sep 21-24, and Sedona, AZ Nov 2-5: I do hereby affirm and acknowledge that I have been fully informed of the inherent hazards and risks associated with mountain biking. Inherent hazards and risks include but are not limited to: 
1. Risk of injury from the activity and equipment utilized is significant including the potential for permanent disability or death.
2. Possible equipment failure and/or malfunction of my own or other’s equipment.
3. I AGREE THAT I WILL WEAR A HELMET AT ALL TIMES when riding. However, a helmet cannot guarantee the participant’s safety. I further agree that no helmet can protect the wearer against all potential head injuries or prevent injury to the wearer’s face, neck or spinal cord.
4. Changes in terrain, encountering rocks, trees, debris, fences, sign posts, stumps, bridges, boardwalks, roads, pathways, ramps, jumps, other persons, traffic and other natural and man-made hazards.
5. My own negligence and/or the negligence of others, including but not limited to operator error.
6. Broken bones, severe injuries to the head, neck and back which may result in severe impairment, permanent disability or even death.
7. Cold weather and heat related injuries and illness including but not limited to frost nip, frost bite, hypothermia, heat exhaustion, heat stroke, sunburn and dehydration.
8. Exposure to outdoor elements, including but not limited to inclement weather, thunder and lighting, severe and/or varied wind, temperature or weather conditions.
9. Attack by or encounter with insects, animals and/or wildlife.
10. Accidents or illness occurring in remote places where there are no available medical facilities and rescue may be distant and time consuming at best.
11. Fatigue chill and/or dizziness, which may diminish my/our reaction time and increase the risk of accident.
12. My sense of balance, physical coordination, and ability to follow instructions.
*I understand the description of these risks is not complete and that unknown or unanticipated risks may result in injury, illness, or death. Participant agrees to inspect all equipment before use and ask questions of facility employees if participant does not fully understand how to use and/or operate the equipment or facilities. Participant accepts any equipment AS IS and agrees to return any equipment before use that is believed by participant to be damaged or defective for replacement or repair. Release of Liability, Waiver of Claims and Indemnity Agreement In consideration for being permitted to participate in Bicycle activities, I hereby agree, acknowledge and appreciate that: 

I HEREBY RELEASE AND HOLD HARMLESS WITH RESPECT TO ANY AND ALL INJURY, DISABILITY, DEATH, or loss or damage to person or property, WHETHER CAUSED BY NEGLIGENCE OR OTHERWISE, the following named persons or entities, herein referred to as releasees: The Roam Collective LLC, Roam Events, Ashley Bocast and Andrianna Zolton  2. To release the releasees, their officers, directors, employees, representatives, agents and volunteers (including, but not limited to, group ride leaders and shuttle vehicle drivers) from liability and responsibility whatsoever and for any claims or causes of action that I, my estate, heirs, survivors, executors, or assigns may have for personal injury, property damage, or wrongful death arising from the above activities whether caused by active or passive negligence of the releasees or otherwise. By executing this document, I agree to hold the releasees harmless and indemnify them in conjunction with any injury, disability, death or loss or damage to person or property that may occur as a result of engaging in the above activities, and during transportation to and from the above activities. 3. By entering into the Agreement, I am not relying on any oral or written representation or statements made by the releasees, other than what is set forth in this Agreement. This release shall be binding to the fullest extent permitted by law. If any provision of this release is found to be unenforceable, the remaining terms shall be enforceable. Declaration of Fitness Agreement Furthermore, I hereby declare that I am physically fit and that I have no physical or mental condition(s) that should preclude me from participating in my chosen activity, that I am not participating against medical advice or treatment and that I have not been diagnosed by a registered doctor as having a terminal illness. I further declare that in the event that I feel ill or unwell, have any physical complaints whatsoever or if an injury is sustained of any kind during the course of bicycle activities, I will notify an instructor/guide (if applicable) immediately and before moving away from the immediate vicinity. 

MEDIA RELEASE: I understand that Roam Events reserves the right to take photographic or film records of any of its events and hereby agree that Roam Events may use any such photographic or film records for promotional and/or commercial purposes, as well as approve such use by third parties with whom Roam Events may engage in joint marketing, without any remuneration to me. I hereby assign all right, title, and interest I may have in or to any and all media in which my name or likeness might be used by Roam Events.

CONTACT RELEASE: I authorize Roam Events and select event partners to use my name, e-mail, and ZIP Code for marketing and research purposes including e-mail campaigns. If or when I do not want my e-mail used or shared, I will contact Roam Events at hello@thisisroam.com to opt-out of e-mail marketing. 

I HAVE READ THIS RELEASE OF LIABILITY AND ASSUMPTION OF RISK AGREEMENT, AND I FULLY UNDERSTAND ITS TERMS, AND UNDERSTAND THAT I HAVE GIVEN UP LEGAL RIGHTS BY SIGNING IT, AND I SIGN IT FREELY AND VOLUNTARILY WITHOUT ANY INDUCEMENT.

Terms & Conditons
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